Terms and Conditions

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The Contractual Agreement

  • The person whose name appears on the Booking agrees to take full responsibility for ensuring that all members of the party adhere to the Conditions of Let set out below.
  • The number of people occupying any one apartment is limited to that stated on our website, unless by prior consent with the Owner. No person in excess of the number agreed at the time of reservation may occupy the property. Breach of this rule will terminate the contract without recompense to the client. No visitors will be allowed access to the property unless other wise agreed with the owner. An example is when using the guest lounge for a conference which has been pre-booked.
  • A non refundable deposit of 50% becomes payable at time of reservation for the full period booked, with full payment due one month before date of arrival. In the event of a cancellation within one month of arrival, all monies will be forfeit unless another guest books the same apartment in this case an admin fee of £50.00 or 15%, whichever is greater, is kept.
  • In the unlikely event that we have to cancel the reservation due to circumstances beyond our control, we will provide a full refund of monies paid. No further financial claims will be considered
  • To safeguard against cancellation charges & other unforeseen eventualities we strongly recommend Cancellation Insurance.
  • Should the Property, subsequent to booking, become unavailable through any cause, you must accept that the Owner’s liability is limited to the amount of any rent paid.
  • No pets are allowed except guide dogs. The property is strictly no smoking.
  • You accept that the responsibility for personal property of guests occupying the accommodation is solely theirs. Guests agree to absolve the Owner of any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any causes whatsoever.
  • You agree to use the Property solely for its intended purpose as self-catering accommodation and to accept the Owner’s right to refuse to hand over the Property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance to neighbours or other guests, unreasonable behaviour may result in the Owner requesting you to leave. You will subsequently not receive any refund.
  • You agree to allow the Owners or agents access to the Property at all reasonable times.
  • You must respect and look after your accommodation during your stay and you must leave the Property clean and tidy. Please let us know of any damage or breakages so we can repair or replace them for the next guests. We reserve the right to charge for any damage or breakages.
  • You must vacate the Property by 10:30am at the latest on your day of departure unless special arrangements have been made with the Owner. This is to allow us to prepare the Property for the next guests.
  • Guest arrival time is from 2pm onwards but will be arranged in advance so that the guest can be met.
  • All of our portable electrical appliances have been tested and approved within the terms of the new Fire Assesment Regulations. As the use of your own personal electrical equipment is out of our control it must be at your own personal risk.

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